Effective Date: 12.03.2024
This Privacy Policy explains how KSupport24 collects, uses, and protects your information when you use our services or visit our website.
1. Information We Collect
- Personal information such as name, email, phone number
- Business details for service purposes
- Technical information (IP address, browser type, etc.)
- Communications and support history
2. How We Use Your Information
- To deliver requested services and customer support
- To improve and personalize your experience
- To send relevant updates, offers, or legal notices
- For internal record keeping and analysis
3. Data Protection
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure.
4. Sharing of Information
- We do not sell your data to third parties
- We may share information with trusted partners under strict confidentiality for business needs only
- We may disclose information if legally required
5. Cookies and Tracking
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.
6. Third-Party Services
KSupport24 may link to or integrate services from third parties (e.g. payment providers, cloud storage). We are not responsible for their privacy practices.
7. Access and Control
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent or opt out of communications
8. Changes to this Policy
We may update this Privacy Policy. Continued use of our services after changes means you accept the updated terms.