FREQUENTLY ASKED QUESTIONS
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Please read questions below and if you can not find your answer, please send us your question, we will answer you as soon as possible.
Yes, we specialize in developing tailored software to meet your exact business needs — from dashboards to automation systems and customer portals.
Yes, through its partnership with KURZONE, KSupport24 provides setup services.
Definitely. We build AI-based applications including chatbots, recommendation engines, intelligent automation tools, and machine learning models.
Refunds depend on the project stage. If work hasn't started or is below 20% completion, a partial refund is possible. After full delivery, refunds aren’t available but we offer revisions and support.
Ownership of source code or hardware depends on the project agreement. By default, KSupport24 retains rights to the core codebase or system architecture, while clients receive full usage rights. Full ownership can be negotiated and included in the contract for an additional fee.
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